MotionLab Academy
4-41-17 Kagawa, Chigasaki City, Kanagawa Prefecture 253-0082
Phone: +81-26-255-7040
Email: info@trelvoranine.com
Privacy Policy
At MotionLab Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or interact with our services. We are committed to transparency and protecting your data in accordance with applicable privacy laws.
Last updated: November 1, 2025
Information We Collect
We collect various types of information to provide and improve our services. The data we collect falls into the following categories:
Information You Provide Directly
When you interact with our website, you may choose to provide us with personal information, including:
- Name and contact details when you submit inquiry forms
- Email address for communications and course information
- Information about your animation interests and skill level
- Any other information you choose to share in your messages to us
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- Browser type and version
- Device information and operating system
- IP address and general location data
- Pages visited and time spent on our site
- Referring website and navigation patterns
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
- Preference cookies to remember your settings
- Marketing cookies for relevant advertising (with your consent)
For detailed information about our cookie practices, please visit our Cookie Policy.
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or accept cookies
- Legitimate interests in improving our services and website
- Contractual necessity when providing course information or services
- Compliance with legal obligations
How We Use Your Information
We use the information we collect for specific purposes that benefit both you and our organization:
Responding to Inquiries
We use your contact information to respond to your questions, provide course details, and assist with any requests you make through our contact forms.
Improving Our Services
Analytics data helps us understand how visitors interact with our website, allowing us to improve content, navigation, and overall user experience.
Marketing Communications
With your consent, we may send you information about our courses, updates, and relevant educational content. You can opt out of marketing communications at any time.
Website Analytics
We analyze website usage patterns to identify popular content, optimize site performance, and understand visitor demographics to better serve our audience.
Third-Party Sharing
We do not sell your personal information. We may share data with trusted service providers who assist with website hosting, analytics, or email communications, but only to the extent necessary for these services. These providers are contractually obligated to protect your data and use it only for the specified purposes.
How We Protect Your Data
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- Secure data transmission protocols
- Encryption of sensitive data
- Regular security assessments
- Secure server infrastructure
Organizational Measures
- Limited access to personal data
- Staff training on data protection
- Confidentiality agreements
- Incident response procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
Breach Notification
In the unlikely event of a data breach that may affect your personal information, we will notify affected individuals and relevant authorities in accordance with applicable laws and regulations, typically within 72 hours of becoming aware of the breach.
Your Privacy Rights
You have several important rights regarding your personal data. We respect these rights and make it easy for you to exercise them:
Right to Access
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used format.
Right to Rectification
If you believe any of your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure
You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected or if you withdraw your consent.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another organization.
Right to Object
You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes at any time.
Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 4-41-17 Kagawa, Chigasaki City, Kanagawa Prefecture 253-0082 and provide you with the requested information or action, free of charge in most cases.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Questions About Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MotionLab Academy
4-41-17 Kagawa, Chigasaki City, Kanagawa Prefecture 253-0082
Email: info@trelvoranine.com
Phone: +81-26-255-7040